How do I connect my laptop to Eduroam? It's not working
Are you using your home institution Eduroam or IAS Eduroam?
If you are using your home institution Eduroam, check your credentials. If you are still having issues, please contact your home institution for assistance. Perhaps there is a problem with their authentication system.
If you are using IAS Eduroam, did you install the CAT tool?
Visit https://www.ias.edu/wireless-user-guide and download the CAT tool