Welcome to the School of Mathematics Help Desk!

We would like to take this opportunity to introduce you to our computing environment. We hope that this information will make your time in the School of Math and at the Institute more productive.


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The computer located in your office is a Linux workstation. These workstations are also configured to allow access to Microsoft Windows Applications.

If you have brought your own computer, please read the section on laptops, file access, and printing. You will be able to print from your laptop and also access the files in your Linux home directory. Should you require any further information please contact us.

If you are a returning member, welcome back.

The School of Mathematics Help Desk is comprised of the following staff members:

Kevin Kelly Computer Manager Simonyi Hall 002
Theresa Arzadon-Labajo Senior System Administrator Simonyi Hall 003
Brian Chin System & Software Support Specialist Simonyi Hall 024
Julian Arzadon Math Computing Intern Simonyi Hall 024

The Help Desk can be reached by:

Off-campus:  (609) 734-8012
On-campus:  ext. 8012

Laptops / Wireless Devices:

If you have brought a laptop or other wireless device with you to the Institute, you will need to register it for permanent access on our wireless network. This can be done by visiting on your device.

For more information about the Institute's wireless networks and directions for configuring your device to use our eduroam wireless network, please see:

If your laptop does not have wireless capability, please email , and we can arrange for an Ethernet cable to be installed in your office.
NOTE: Do not connect your laptop using the port that your workstation is plugged into. The port is configured for a separate network and you will not receive access.

To print from your laptop please refer to the documentation available at

In an effort to help protect our Faculty, Members, Staff and their families at home, IAS is now offering free Anti-Virus licenses for personal computers running the Windows operating system.

Instructions are at: 

Renewal instructions for Vipre:

Other security-related recommended software is available on this list:

Should you have any trouble, please come see us.


Printers are located on the 1st floor of A-Building, the 2nd, 3rd and 4th floors of Fuld Hall, and every floor of Simonyi Hall. 

Printers are named by the letter of the building, followed by the floor number.  For example, the printer on the 4th floor of Fuld hall is f4.  To print duplex  append the letter 'd' to the end.  For example, to print a double-sided document on f4: print to f4d.

BYOD Printing

If you have brought your own device to the Institute, you may view the configuration instructions by clicking the appropriate link below.



Wireless Printing

If you are looking to print wirelessly from your devices, please consult this page on Papercut:  Note: with Papercut, you will need to be connected to the IAS network or on Eduroam with your IAS credentials.

To view a list of our printers, visit the Printers page.

For the technically savvy, our print server is located at





If you are interested in forwarding your e-mail, consult the FAQ page located here

Tips on managing your spam

High Performance Computing Resources:

Here at IAS we have high performance computing clusters that can be accessed if requested.
If you are interested in learning more about our high performance computing resources please visit our documentation at:

File Access:

You may access the files in your home directory from your personal computer using the following methods:




Remote Access:

Remote access to email is provided via IMAP as stated above, or using our web-email at

Remote shell access is provided via SSH, the hostname to use is:

Home Page:

To create a home page,  follow the instructions found here.

Thank you,
The Help Desk